Overview

Arukah Works (operated by Astera Consulting Limited) respects your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

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Information We Collect

Information You Provide:

• Contact details (name, email, phone, address)
• Project information and requirements
• Communication preferences
• Payment information (processed securely by third-party providers)

Automatically Collected:

• Website usage data (pages viewed, time spent, browser type)
• IP address and device information
• Cookies for website functionality and analytics

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How We Use Your Information

We use your information to:

• Provide design and consulting services
• Communicate about projects and services
• Process payments
• Improve our website and services
• Send relevant updates (with your consent)

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How We Share Information

We may share your information with:

• Service providers (hosting, payment processing, project tools)
• Professional partners when necessary for project delivery
• Legal authorities if required by law

We do not sell your personal information.

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Cookies

We use cookies to enhance website functionality and understand how visitors use our site. You can control cookie preferences through your browser settings.

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Data Security

We implement appropriate security measures to protect your information. However, no online transmission is completely secure.

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Your Rights

You have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Withdraw consent at any time

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Data Retention

We retain your information as long as necessary to provide services and fulfill legal obligations.

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Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

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Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children.

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Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised date.

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Contact Us

For privacy-related questions or to exercise your rights:

Email: hannah.lau@arukah.works

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